• MEMBER RULES
  • MEMBER BENEFITS

Members always have Prestige Club at their fingertips: scan the QR code and bind your Florentia Village e-member card to enjoy
Prestige Club benefits. You will never miss any update, special event or members-only discount.
If you don‘t have WeChat, enroll your membership at Florentia Village Customer Service Center.
Membership cards come in 3 different levels: Blue, Silver and Gold.
Choose the Prestige Card that best fits your profile and discover the benefits it offers you in Florentia Village's shops and partners.
* Every Yuan you spend at Florentia Village you earn 1 loyalty point **, which can be used for gifts or to upgrade your Prestige Card.

Members always have Prestige Club at their fingertips: scan the QR code and bind your Florentia Village e-member card to enjoy Prestige Club benefits. You will never miss any update, special event or members-only discount.

If you don‘t have WeChat, enroll your membership at Florentia Village Customer Service Center. Membership cards come in 3 different levels: Blue, Silver and Gold.

Choose the Prestige Card that best fits your profile and discover the benefits it offers you in Florentia Village's shops and partners. * Every Yuan you spend at Florentia Village you earn 1 loyalty point **, which can be used for gifts or to upgrade your Prestige Card.

白享卡
蓝享卡
银享卡
金享卡
铂金卡

白享卡

蓝享卡

银享卡

金享卡

铂金卡

FREQUENTLY ASKED QUESTIONS

How to apply for Florentia Village membership?
Scan the QR code or wechat search [佛罗伦萨小镇]/[佛罗伦萨小镇奥莱GO] and bind your Florentia Village e-member card to enjoy Prestige Club benefits. You will never miss an update, special event or members-only discount. If you don't have wechat enroll your membership at Florentia Village Customer Service
Do I have to fill in all the information?
Fields marked * are required items, including name, card number, ID card number, birthday, gender, address, phone number and Email. It is critical to provide complete information to receive full member benefits.
Because membership benefits include birthday rights, if you want to experience or change the birthday, you need to show your ID to Florentia Village Customer Service customer to update this information.
What are the current member's benefits?
Members at different level are entitled to different membership privileges offered by Florentia Village Members World. For rights and interests of members at different levels, please see the webpage of “Member Club” of the website:
When does the points for gifts event start?
Please follow our website for details on the official announcements about points for gifts event.
How to replace a card if my membership card is lost or degaussed?
Advocate environmental protection and energy saving, all villages has been fully upgraded to the electronic membership card, your electronic membership card once activated immediately effective.
If the physical card is damaged or lost, please visit the Customer Service Center to provide your personal information and have a new e-card issued.
Once your new e-card is issued, the old card will not be valid anymore and all points will be transferred to the new e-card. The validity period will remain the same as the old card.
If your card is lost or stolen, you must report it to the Customer Service Center. Your new e-card will be issued once your personal information is confirmed.
If you need to change your personal information, please visit Florentia Village's WeChat official service account to change the data on your personal e-card or go to the Customer Service Center for your physical card.
How to apply for membership card upgrade?
The Florentia Village has five membership cards, which are White card,blue card, silver card,gold card and Platinum card. <br/>Register to become White Card, Blue card can be applied for when one day's purchases reaches RMB 700(or HKD 700); it can be upgraded to a silver card if the purchases reach RMB 10,000(or HKD 10,000)within two months; silver cards can be upgraded to gold cards if the purchases reach RMB50,000 (or HKD 50,000) within five months. gold cards can be upgraded to Platinum card if the purchases reach RMB100,000 (or HKD 100,000) within one year.<br/>Membership card upgrades can be applied for at the service center. For details about member's benefits, please visit:
What is the telephone number of the Customer Service Center of Florentia Village?
Customer Service Center of Florentia Village：021-20995000